I recently book south & North international apartment- Beijing Road Kam Rueng Plaza- bo...

GetHuman1636123's customer service issue with Agoda from November 2018

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The issue in GetHuman1636123's own words
I couldn’t called Agoda customer services ... I recently book south & North international apartment- Beijing Road Kam Rueng Plaza- booking no. **********. Under Victoria Teh. Check in *nd Nov **** check out *th Nov ****. *I already stayed in the hotel. But my deposit of RMB**** which Hotel already cancelled it on ******* @**:**:**. Batch: *****. Approval code: ******. Reference no: ************. Authorized no: H******Amount -RMB-****. Unfortunately, it never reversed this amount in my credit card. It already more than ** working days. I charged it under CIMB credit card last * digits ****.**Hope you can look into this matter.
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Agoda

Guangzhou
Customer service issue
Reported by GetHuman1636123
Nov 27th, 2018 - 9 mons ago
I have an issue with Agoda too
Fixed
Seen by 10 customers so far
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman1636123 started working on this issue
Nov 27th, 2018 11:36am
GetHuman1636123 indicated the issue is not fixed yet.
Dec 11th, 2018 5:52am