Dear Person in charge, ** I am Miko Teng. My booking id is *********. I was supposed t...

GetHuman-dyfmiko's customer service issue with Agoda from November 2018

2 views
 | 
14596 similar
 | 
0 following
Help with my Agoda issue
GetHuman-dyfmiko's next move: talk to Agoda again when they open.
Agoda's call center is closed now. We will send GetHuman-dyfmiko a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman-dyfmiko's own words
Dear Person in charge, ** I am Miko Teng. My booking id is *********. I was supposed to check in earlier today for my booking, but I am unable to do so, that is why I am trying to get a refund. ** What happened was, the tour bus that me and my family took, overturned and toppled off the highway. We suffered many injuries, such as bleeding in the eye (my father as an example. We were stranded in the middle of the highway, in the middle of the night at *am or so. We only managed to get into a hospital and receive basic treatment at **am. As I am typing this, we are back in Singapore(Changi General Hospital) receiving treatment. ** I have both photographic and video evidence if needed. I sincerely seek your understanding in assisting me for this matter. I hope to receive a prompt reply to get some peace of mind. **Best Regards, **Miko Teng
GetHuman-dyfmiko did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman-dyfmiko fixed the problem
We are waiting for GetHuman-dyfmiko to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-dyfmiko fixes it.
This email address isn't valid

Agoda

Customer service issue
Reported by GetHuman-dyfmiko
Nov 24th, 2018 - 10 mons ago
I have an issue with Agoda too
Fixed
Seen by 2 customers so far
Similar issue to 14596 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-dyfmiko started working on this issue
Nov 24th, 2018 12:29pm
GetHuman-dyfmiko indicated the issue is not fixed yet.
Nov 24th, 2018 12:30pm