Wanted to cancel*change booking duo to our age very very nervous with violence*protests...
GetHuman1695164's customer service issue with Agoda from December 2018
Help with my Agoda issue
First: share to improve GetHuman1695164's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1695164's next move: talk to Agoda when they open.
Agoda's call center is closed now. We will send GetHuman1695164 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1695164 may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman1695164's own words
Wanted to cancel*change booking duo to our age very very nervous with violence*protests in Paris. Reason for visit was Christmas markets and BigBus rides to enjoy the buildings at night with the atmosphere along the Champs Elysees. Tried to change date unfortunately our ** day window had closed so was able to cancel without refund. We are hoping that due to the circumstances for our cancellation which is beyond either parties control a rescheduled date in the new year would be possible without losing our monies. Tried to resolve on line but it would only accept full cancellation with no refund and no alternative dates. Booking no *********. Could you please help us. Thank you
GetHuman1695164 did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman1695164 fixed the problem
We are waiting for GetHuman1695164 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.