Hello Agoda. I made a booking on **st August **** *Booking Ref.: ********** for Moshita...

GetHuman-gideonsa's customer service issue with Agoda from November 2018

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The issue in GetHuman-gideonsa's own words
Hello Agoda. I made a booking on **st August **** *Booking Ref.: ********** for Moshitametsi Hotel Johannesburg. I cancelled the booking on **st August ****, * clear days before the cancellation deadline. My bank account has however been debited to the tune of ZAR **** to my amazement. I have contacted the Managing Director of the the hotel but he said they did not receive any such amount. I will therefore want Agoda to refund my money into my account before i consider my next line of action. Your earliest action will be appreciated.
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Customer service issue
Reported by GetHuman-gideonsa
Nov 9th, 2018 - 10 mons ago
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Seen by 8 customers so far
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GetHuman-gideonsa started working on this issue
Nov 9th, 2018 3:40pm