Dear sir**We had done the booking at Ramadha ,Boston for Mr.vivek , but when we tried t...

GetHuman1523665's customer service issue with Agoda from November 2018

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The issue in GetHuman1523665's own words
Dear sir**We had done the booking at Ramadha ,Boston for Mr.vivek , but when we tried to contact the hotel using the confirmation id *Name of guest we were shock to hear that there was no booking in the name of Mr.vivek jayabalan. We also tried to reach Agoda.com *-* times, but no response.!!**I tried to login to agoda to check my bookings , it said there is no booking ***We were really very unhappy by agoda service… . since it was mistake from your side . we don’t wanted you to charge our credit card. Pls reply
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Agoda

Customer service issue
Reported by GetHuman1523665
Nov 8th, 2018 - 3 mons ago
I have an issue with Agoda too
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Seen by 3 customers so far
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Timeline
GetHuman1523665 started working on this issue
Nov 8th, 2018 3:31pm