I booked the hotel thru agoda... My payment went thru but I did not get the confirmatio...

GetHuman1475556's customer service issue with Agoda from November 2018

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The issue in GetHuman1475556's own words
I booked the hotel thru agoda... My payment went thru but I did not get the confirmation. When called agoda ane executive named Sharon asked me to cancel it and helped booking another room. She said that this cancelled booking money will be refunded in *-* working days. It's been * month (** working days), I've not received my refund. There is no number to call where I can speak to someone... This is highly disappointing. If you think you can thug people you mistaken... I'll take it to legal.
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Customer service issue
Reported by GetHuman1475556
Nov 3rd, 2018 - a mon ago
I have an issue with Agoda too
Not resolved
Seen by 1 customer so far
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GetHuman1475556 started working on this issue
Nov 3rd 7:10am