We made a booking on agoda for Casa hotel in Hong Kong but we keyed in the wrong email...

GetHuman1385453's customer service issue with Agoda from October 2018

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Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman1385453's own words
We made a booking on agoda for Casa hotel in Hong Kong but we keyed in the wrong email address so we do not have our booking id. The email that we keyed in was *****@***.com however the correct email should be *****@***.com. Please help us amend the email as we are unable to get through when we call the service centre. The bank confirmed that our transaction has been completed and we could send you the statement if needed. Thank you.
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Agoda

Customer service issue
Reported by GetHuman1385453
Oct 21st, 2018 - a mon ago
I have an issue with Agoda too
Not resolved
Seen by 3 customers so far
Similar issue to 10613 others
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Timeline
GetHuman1385453 started working on this issue
Oct 21st 1:47pm