We booked for a *-night stay in La Carmela De Boracay -Philippines.November...

GetHuman-malousa's customer service issue with Agoda from October 2018

10610 similar
0 following
Help with my Agoda issue
First: share to improve GetHuman-malousa's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-malousa's next move: talk to Agoda when they open.
Agoda's call center is closed now. We will send GetHuman-malousa a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-malousa may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-malousa's own words
We booked for a *-night stay in La Carmela De Boracay -Philippines.November **-**,**** without knowing that this hotel is no longer accredited with Dept.of Tourism after the Boracay Clean up program.Booking was paid via Citibank credit card.What shall we do?Can u transfer us to other hotel or just refund our payment?Booking ID ********* and Booking Id *********.Thank you and we fervently hope for a quick response on this matter
GetHuman-malousa did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman-malousa fixed the problem
We are waiting for GetHuman-malousa to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Agoda email you?
This email address isn't valid
Follow this issue
See how GetHuman-malousa fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-malousa
Oct 21st, 2018 - 3 mons ago
I have an issue with Agoda too
Not resolved
Seen by 3 customers so far
Similar issue to 10610 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-malousa started working on this issue
Oct 21st, 2018 1:37pm