I was looking at hotels in Thailand I swiped to look at the rooms then it come up I’ve...

GetHuman-mikepug's customer service issue with Agoda from October 2018

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The issue in GetHuman-mikepug's own words
I was looking at hotels in Thailand I swiped to look at the rooms then it come up I’ve booked it ** never put a cv number in I phoned Agoda they cancelled the booking and give me a gift never agreed to that because the gift card is no good can’t book a hotel of my choice waste of time £*** sitting there can’t do anything with I need my money back in CASH so I can book please get this sorted *Booking no **********My Email *****@***.com
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Agoda

Customer service issue
Reported by GetHuman-mikepug
Oct 21st, 2018 - a mon ago
I have an issue with Agoda too
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Seen by 2 customers so far
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-mikepug started working on this issue
Oct 21st 10:54am