I recieved an email stating that the payment for booking that i had made for my hotel h...
GetHuman-bhavmm's customer service issue with Agoda from October 2018
Help with my Agoda issue
First: share to improve GetHuman-bhavmm's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-bhavmm's next move: talk to Agoda when they open.
Agoda's call center is closed now. We will send GetHuman-bhavmm a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-bhavmm may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-bhavmm's own words
I recieved an email stating that the payment for booking that i had made for my hotel had failed. This was my error as I had overlooked the fine print on the booking when I made it several months ago. We are definitely going on this trip and have even made specific arrangements with the hotel as well. The booking details are as follows***Booking ID: **********Name: Bhawani Vanethasan*Hotel: Sunway Resort Hotel and Spa*Reservation date: **th October to the **th of October*Room type and No: Premium Room x***Would you kindly effect the payment on my card on Wednesday the **th of October after *pm? We were planning on making the making the payment directly at the hotel itself, so it will be slightly difficult to rally the full amount before that **Please do check with Sunway Resorts Hotel also to see if some arrangement can be made regarding this. We greatly appreciate your help on this matter and hope to hear relieving news on it.**Please feel free to email me or contact me by mobile (*** ********) should you need further clarifications. Thank you and have a pleasant weekend ahead.
GetHuman-bhavmm did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman-bhavmm fixed the problem
We are waiting for GetHuman-bhavmm to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.