I have emailed you several times and yet no reply from you guys agoda! Why is my refund...

GetHuman1335730's customer service issue with Agoda from October 2018

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The issue in GetHuman1335730's own words
I have emailed you several times and yet no reply from you guys agoda! Why is my refund take so long to be reflected in my account?! I called my issuing bank already and they said they won't hold any fund. Any fund will be directly transfer into my account. So now the problem is with you agoda! I am thinking to lodge a police report already regarding this matter claiming you guys are fraud. **
GetHuman1335730 did not yet indicate what Agoda should do to make this right.
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Agoda

Customer service issue
Reported by GetHuman1335730
Oct 12th, 2018 - 10d ago
I have an issue with Agoda too
Fixed
Seen by 3 customers so far
Similar issue to 9802 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman1335730 started working on this issue
Oct 12th 11:13pm
GetHuman1335730 indicated the issue is not fixed yet.
Oct 12th 11:15pm
GetHuman1335730 indicated the issue is not fixed yet.
Oct 12th 11:15pm