Hi there I booked and payed for a hotel in phuket booking id number ********* last * ca...

GetHuman1317451's customer service issue with Agoda from October 2018

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Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman1317451's own words
Hi there I booked and payed for a hotel in phuket booking id number ********* last * card number **** my girlfriend booked it and used her card and we don't understand why booking was cancelled as we have checked her acc and the money has been taken out how will we get the money back that you have taken because the hotel wants us to pay again and we have no money left for this please contact us asap our phone number *************
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Agoda

Customer service issue
Reported by GetHuman1317451
Oct 11th, 2018 - a mon ago
I have an issue with Agoda too
Not resolved
Seen by 2 customers so far
Similar issue to 9665 others
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Timeline
GetHuman1317451 started working on this issue
Oct 11th 6:35am