Hi, *My husband and I booked a room in Insomnia Hotel Akasaka-Tokyo. We booked it from...

GetHuman-flevon's customer service issue with Agoda from September 2018

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The issue in GetHuman-flevon's own words
Hi, *My husband and I booked a room in Insomnia Hotel Akasaka-Tokyo. We booked it from Friday **th of August until Tuesday the **th. Unfortunately there was a complication and we could not make it. (we travel a lot and it has never happened to us before). We were charged for * nights and thus we need to be refunded for * nights and pay for the first one. How do we arrange to get that refund? We will appreciate Agoda to tell us what more details you need. The name is: Eitan Levon. booking ID-*********.*Thank you you very much!.
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Agoda

Customer service issue
Reported by GetHuman-flevon
Sep 24th, 2018 - 2 mons ago
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GetHuman-flevon started working on this issue
Sep 24th 10:28pm