Dear Sir*We had planned a trip to Hongkong and Macau from **th to **th October **** for...

GetHuman1190146's customer service issue with Agoda from September 2018

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The issue in GetHuman1190146's own words
Dear Sir*We had planned a trip to Hongkong and Macau from **th to **th October **** for * people , My Mom and Dad and we two brothers *My mom and dad were allowed PAR but we both were denied PAR and so we applied for the Normal VISA but were unfortunately denied too.*We had made a booking using your reputed site from **th to **th October at ROYAL PLAZA HOTEL in Hong Kong under the NON REFUNDABLE CATEGORY.*We had already made bookings amounting to Rs.* lakhs including airfare and hotel accommodation charges and now would have to suffer huge loss for no fault of ours.*So its my earnest request to you to refund me my money by cancelling my booking for the above and oblige.*Hope to receive a positive and hasty response from your part**Thanking you **Yours sincerely*ANKIT MADHOGARHIA ***********
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Agoda

Customer service issue
Reported by GetHuman1190146
Sep 24th, 2018 - 2 mons ago
I have an issue with Agoda too
Fixed
Seen by 11 customers so far
Similar issue to 7908 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman1190146 started working on this issue
Sep 24th 11:11am
GetHuman1190146 indicated the issue is not fixed yet.
Sep 25th 11:39am