Hi l had an email to say part of my gift card was about to expire. I didn’t know this w...

GetHuman-rjewelh's customer service issue with Agoda from September 2018

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The issue in GetHuman-rjewelh's own words
Hi l had an email to say part of my gift card was about to expire. I didn’t know this would happen so l went to look at booking a hotel as l had got quite a sum in gift card and all the money was gone. Please can you tell me where it is as l only had one email to say £* was about to expire. But it looks like this is all there is now and l don’t understand why as you haven’t contacted me to say any of the other was about to expire. Julie hughes
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Agoda

Customer service issue
Reported by GetHuman-rjewelh
Sep 23rd, 2018 - 2 mons ago
I have an issue with Agoda too
Fixed
Seen by 5 customers so far
Similar issue to 7822 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-rjewelh started working on this issue
Sep 23rd 9:56pm
GetHuman-rjewelh indicated the issue is not fixed yet.
Oct 14th 1:45pm
GetHuman-rjewelh indicated the issue is not fixed yet.
Oct 21st 12:14pm
GetHuman-rjewelh indicated the issue is not fixed yet.
Oct 21st 12:15pm