Before contacting them, items GetHuman-halcar may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-halcar's own words
I booked the Warwick Hotel in Philadelphia for *-**-****. After paying, the confirmation email mistakenly had it booked for **th of September. I tried to reassign it properly but instead of rescheduling, it canceled. It stated I cannot be refunded the $*** per policy, when I tried to retrieve it. *Because it seems to be a mistake on somebody’s part, I’m asking it be refunded to my card ending in *****The case number is: **********Thank you!
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