no refund even though i have waited for reply through email

GetHuman-wesleyry's customer service issue with Agoda from September 2018

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7619 similar
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1 following
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The issue in GetHuman-wesleyry's own words
I am trying to get my money back after agoda cancelled it and stole my money that i have paid ... agoda cancelled my booking and i received a cancelation email, however, i didn't get my money back and no reply from emails and calls
my account has been deducted and the say my card was not charged
give me a refund with the amount I've paid
i have used agoda a couple times
calling agoda customer service but a robot answered and no help at all
I have an issue with Agoda too
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Agoda

hotel booking
Customer service issue
Reported by GetHuman-wesleyry
Sep 21st, 2018 - 6 mons ago
I have an issue with Agoda too
Fixed
Seen by 9 customers so far
Similar issue to 7619 others
1 customer following this
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-wesleyry started working on this issue
Sep 21st, 2018 5:07am
GetHuman-wesleyry confirmed the issue is fixed. Hooray!
Sep 21st, 2018 5:09am