I have done a booking in name of mubin ahmed on **th sept **** at euro hotel orly rungi...

GetHuman-shibady's customer service issue with Agoda from September 2018

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The issue in GetHuman-shibady's own words
Trying to change date but cancelled by mistake ... I have done a booking in name of mubin ahmed on **th sept **** at euro hotel orly rungis, paris. My booking ID is ********* .*As i have entered a wrong date i tried to cancel my booking and it really messed up. i was charged **,*** rs *i dont want my refund i just want change my booking.*now i am not getting any way to contact customer service.*not even on phone as now my booking is cancelled.*please help me i dont want to loose money for a mistake.**it really a shame experience with agoda i will never book again.*Atleast you people should have proper customer service.**please help
I cannot speak to them phone is on auto machine
I want a cash back or atleast if they can help me with booking another hotel for different date
I just want to change dates. I always use agoda unfact my whole family
Called customer care
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Agoda

Hotel booking
Customer service issue
Reported by GetHuman-shibady
Sep 18th, 2018 - 4 years ago
Fixed
Seen by 8 customers so far
Similar issue to 7309 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID

Timeline

GetHuman-shibady started working on this issue
Sep 18th, 2018 1:02pm
GetHuman-shibady shared this issue with your circles on Google+
Sep 18th, 2018 1:04pm
GetHuman-shibady indicated the issue is not fixed yet.
Sep 18th, 2018 1:05pm
GetHuman-shibady shared this issue with others over email
Sep 18th, 2018 1:06pm
GetHuman-shibady indicated the issue is not fixed yet.
Sep 19th, 2018 1:04pm
GetHuman-shibady indicated the issue is not fixed yet.
Sep 19th, 2018 1:07pm