I tried to book a room in phi phi banyan villa (as I’m standing in front of their recep...
GetHuman-adibog's customer service issue with Agoda from September 2018
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The issue in GetHuman-adibog's own words
I tried to book a room in phi phi banyan villa (as I’m standing in front of their reception) and after I finished filling in my credit and personal details the first time it said the session expired. Then I tried again and it wrote: “the offer is no longer available.*After I booked the room through a different website I saw a confirmation e-mail from you.*My boyfriend and I are traveling together and enjoy booking with your site but this mistake is on you and I demand a refund on this reservation. I was stressed to find * confirmations, but the fault is on your website and so I would to cancel this reservation and receive a full refund.
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