Agoda advice wrong location of the same hotel roadway inn, in a closer area to san clemente, driving dangerous from distance, waste of time, & most of all money

GetHuman-karenilo's customer service issue with Agoda from September 2018

4 views | 6934 similar | 0 following
Help with my Agoda issue
GetHuman-karenilo's next move: try calling Agoda again.
The best way to get your problem resolved is to tap the button below to start calling Agoda. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman-karenilo's own words
Go to a world longboard qualifying event for * of my kids ... Agoda gave me wrong location for riadway inn, i asked for tresles location, when they they gave me occeanside, san clemente roadway inn i found out after i made my reservation had opening, but finding out on september **, checked in september **, ended up going to san clemente roadway inn, where drive was close, safe, & nearer to my destination of trestles world longboard championship, for my * kids, my stay was booked til *********, in ocranside, and i want a refund for the days i did not stay, and you were able to rent to someone else, getting paid twice, refund please
I could not be near my family, where they were able to get same hotel, driving is a LOT faster & dangerous than hawaii freeways, being closer to my family i would have had a driver, i was not feeling well
My refund from when i left on september **th to september **st, over five hundred dollars
Expected an ACCURATE "closer location", to destination requested, in good faith they would accomodate
Calling is ridiculous, cause not matching ID numbers, was not given a chance to talk to a humane, so I COULD, veryify the ID, of my confirmation
How GetHuman-karenilo fixed the problem

We are waiting for GetHuman-karenilo to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-karenilo fixes it.
This email address isn't valid


The nearest roadway inn to trestles
Customer service issue
Reported by GetHuman-karenilo
Sep 14th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 6934 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID


GetHuman-karenilo started working on this issue
Sep 14th, 2018 8:57pm
GetHuman-karenilo shared this issue with friends on Facebook
Sep 14th, 2018 8:57pm

Setup Your New Home Easily

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians