By using my agoda rewards, someone in China booked hotel stay and conveniently checked...

GetHuman1101368's customer service issue with Agoda from September 2018

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The issue in GetHuman1101368's own words
By using my agoda rewards, someone in China booked hotel stay and conveniently checked out. This is cyber fraud, which please investigate and reverse rewards used for below detailed booking:*Booking ID: **********Check-in : August **, *****Check-out : August **, *****Guest name : shuangjian chen*Rooms booked*Intercontinental Superior Room (x *)*Booked capacity** adults**---------*Om Bajpai
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Agoda

Customer service issue
Reported by GetHuman1101368
Sep 6th, 2018 - a yr ago
I have an issue with Agoda too
Not resolved
Seen by 5 customers so far
Similar issue to 5966 others
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Timeline
GetHuman1101368 started working on this issue
Sep 6th, 2018 6:57am