Good day!**I have booked a Deluxe Montebello Room yesterday for dates September **-**(w...

GetHuman-kjbandoj's customer service issue with Agoda from September 2018

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The issue in GetHuman-kjbandoj's own words
Good day!**I have booked a Deluxe Montebello Room yesterday for dates September **-**(which is next week) and have paid the booking via Paypal. The problem is, when I received the Agoda Receipt via email, the dates reflected their are September **-** which is the wrong date. Please fix this! I can't contact Agoda using the numbers you provide on your websites. I need the dates changed to September **-** please. I tried using the manage booking under your website but there is an amended fee and it's expensive for just changing a date that an error was caused probably by your system. Please address this asap.**Agoda Booking ID ********* **Thanks,*Kristine**UPDATE: THIS IS NOT YET FIXED AS MARKED BY AGODA
I NEED A CUSTOMER SERVICE TO CALL AND THEIR CONTACT NUMBERS CAN'T BE CALLED
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Agoda

Customer service issue
Reported by GetHuman-kjbandoj
Sep 5th, 2018 - 5 years ago
Fixed
Seen by 10 customers so far
Similar issue to 5837 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID

Timeline

GetHuman-kjbandoj started working on this issue
Sep 5th, 2018 3:36am
GetHuman-kjbandoj indicated the issue is not fixed yet.
Sep 5th, 2018 10:13am
GetHuman-kjbandoj indicated the issue is not fixed yet.
Sep 5th, 2018 10:14am
GetHuman-kjbandoj indicated the issue is not fixed yet.
Sep 5th, 2018 10:15am