I have booked a room in Bali at the Aston Kuta **********ror ** nights at a cost of...

GetHuman1044923's customer service issue with Agoda from August 2018

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The issue in GetHuman1044923's own words
I have booked a room in Bali at the Aston Kuta **********ror ** nights at a cost of $*** AU.*My problem is something has gone horribly wrong and now we will not be to travel there.*I have been a long time agoda member and I hope this comes into consideration with the disision making process for a full refund of my booking.*I am part of a family that works hard for a living and would find loosing $*** very difficult not to mention financially stressful for myself and my family. *So please can you look at this for what it is.**Thank you *Jamie Pinner
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Agoda

Customer service issue
Reported by GetHuman1044923
Aug 28th, 2018 - 3 mons ago
I have an issue with Agoda too
Fixed
Seen by 3 customers so far
Similar issue to 5140 others
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman1044923 started working on this issue
Aug 28th 2:04am
GetHuman1044923 indicated the issue is not fixed yet.
Aug 29th 3:10am