Good evening, the structure related to the reservation nr.********* wants to charge for...
GetHuman-giuliaqu's customer service issue with Agoda from August 2018
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Good evening, the structure related to the reservation nr.********* wants to charge for the additional costs to my reservation because the sheets have been stained. Apart from the fact that the amount requested is disproportionate and then I have not read any regulation provided by the structure in which it provided for this. How should I behave in this case? They have my credit card and I would like to block it so that they do not take additional costs if I do not authorize them. I look forward cordial greetings
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