Dear Mr.,**I have mistakenly made a double reservation.*And right now I have already en...

GetHuman-vuthnak's customer service issue with Agoda from August 2018

Help with my Agoda issue
The issue in GetHuman-vuthnak's own words
Dear Mr.,**I have mistakenly made a double reservation.*And right now I have already entered the hotel with my second booking (*********) so the hotel is asking me to cancel the first error booking (*********) or your agent will charge the money via my Visa card. Please kindly check with the hotel fo more information and the hotel is now charging me **$ for that. However, if you reply to this email and understand our situation right now and feedback to the hotel then we can refund our money back.**Thanks,*Rachny
GetHuman-vuthnak did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman-vuthnak fixed the problem
We are waiting for GetHuman-vuthnak to fix the problem and share the solution with the rest of us customers.
Please help with my Agoda issue
Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Agoda email you?
This email address isn't valid

Agoda

Customer service issue
Reported by GetHuman-vuthnak
Aug 26th, 2018 - 4 mons ago
I have an issue with Agoda too
Fixed
Seen by 3 customers so far
Similar issue to 4957 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-vuthnak started working on this issue
Aug 26th 1:50am
GetHuman-vuthnak indicated the issue is not fixed yet.
Aug 26th 4:03am