Dear Mr.,**I have mistakenly made a double reservation.*And right now I have already en...

GetHuman-vuthnak's customer service issue with Agoda from August 2018

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The issue in GetHuman-vuthnak's own words
Dear Mr.,**I have mistakenly made a double reservation.*And right now I have already entered the hotel with my second booking (*********) so the hotel is asking me to cancel the first error booking (*********) or your agent will charge the money via my Visa card. Please kindly check with the hotel fo more information and the hotel is now charging me **$ for that. However, if you reply to this email and understand our situation right now and feedback to the hotel then we can refund our money back.**Thanks,*Rachny
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Customer service issue
Reported by GetHuman-vuthnak
Aug 26th, 2018 - 4 mons ago
I have an issue with Agoda too
Seen by 3 customers so far
Similar issue to 4957 others
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
GetHuman-vuthnak started working on this issue
Aug 26th 1:50am
GetHuman-vuthnak indicated the issue is not fixed yet.
Aug 26th 4:03am