Hi,**This is Darryl. I just booked on the app for my stay in Sleepbox on Sept *. This b...
GetHuman-darylse's customer service issue with Agoda from August 2018
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Hi,**This is Darryl. I just booked on the app for my stay in Sleepbox on Sept *. This booking is non refundable. Prior to booking this, I already booked the same hotel, room and date but decided to cancel it as I am already certain that I will not be cancelling anymore. By booking on the one with non refundable, the total charge will be few dollars less. **Before cancelling the first booking, I got a confirmation that the full amount of my first payment will be refunded directly to my card. Only to find out that only portion, almost *% was refunded to my card and the rest was sent back to my accouny for gift card. **When I booked this one with non refundable amount, there was no option for me to use my gift card credit. *The credit will expire on Sept * and I do not want for it to go to waste. **Please contact me at(******) *** ****
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