Hello –**I booked a room through you (ID: *********) which was a pay at property room q...
GetHuman-calumhop's customer service issue with Agoda from August 2018
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The issue in GetHuman-calumhop's own words
Hello –**I booked a room through you (ID: *********) which was a pay at property room quoted (including taxes and fees) as ****RMB. However the hotel has charged ****.**RMB onto my credit card. I did not agree to this price and it is not legal to take amounts from the credit card that has not been agreed. **I'm incredibly unhappy with this and not sure what to do. I have contacted the hotel and they have informed me that they have charged a further **% * *% in charges, but this should not have been the case. **Thanks,*Calum
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