I booked this hotel called u zenmaya in Phuket Thailand though my Agoda app.*So I Came...

GetHuman-youngsad's customer service issue with Agoda from August 2018

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The issue in GetHuman-youngsad's own words
I booked this hotel called u zenmaya in Phuket Thailand though my Agoda app.*So I Came Here To Celebrate My Birthday With My Cousin *And We Forgot Our Wallet Out By A Accident in our suitcase. Not Thinking Of Anything. Day before We Had To Check Out We Check Our Wallets.My Cousin Was Missing $***.** usd And I Was Missing $**.** usd.We Search Everywhere Thinking No The Housekeeper Couldn’t Take Our Hard Earning Money In This * STAR HOTEL.and when we told the front desk and confront the person who clean our room they look at us as we were some type of alien. The manager told us to make a police report in which we did.then contact where I book the hotel and the hotel insurance would cover it. So what’s going to happen next ?
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Agoda

Customer service issue
Reported by GetHuman-youngsad
Aug 9th, 2018 - 7 mons ago
I have an issue with Agoda too
Fixed
Seen by 8 customers so far
Similar issue to 3577 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-youngsad started working on this issue
Aug 9th, 2018 2:34pm
GetHuman-youngsad indicated the issue is not fixed yet.
Aug 9th, 2018 6:10pm
GetHuman-youngsad indicated the issue is not fixed yet.
Aug 9th, 2018 6:11pm
GetHuman-youngsad indicated the issue is not fixed yet.
Aug 9th, 2018 11:10pm
GetHuman-youngsad indicated the issue is not fixed yet.
Aug 9th, 2018 11:11pm
GetHuman-youngsad indicated the issue is not fixed yet.
Aug 10th, 2018 4:59pm
GetHuman-youngsad indicated the issue is not fixed yet.
Aug 12th, 2018 4:19pm