Buongiorno. Avrei bisogno di un informazione.*Vorrei prenotare una camera doppia al Nov...

GetHuman-archfil's customer service issue with Agoda from July 2018

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The issue in GetHuman-archfil's own words
Buongiorno. Avrei bisogno di un informazione.*Vorrei prenotare una camera doppia al Novum Hotel Golden Park di Budapest.*Siamo due adulti pi* un bambino di * anni.*- Considerato che nel vostro sito c’* scritto che due bambini con meno di tre anni soggiornano gratis nella struttura**- Considerato che il bambino dormirebbe nel letto matrimoniale, e non mi occorre il terzo letto, posso pagare la tariffa per due persone?*Se s*, prima di effettuare la prenotazione, mi potete mandare un link che include il bambino di tre anni? *Vorrei essere sicuro che non mi venga chiesto di pagare la differenza in hotel.*Resto in attesa di vostri chiarimenti.*Distinti saluti
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Agoda

Customer service issue
Reported by GetHuman-archfil
Jul 17th, 2018 - a yr ago
I have an issue with Agoda too
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Seen by 3 customers so far
Similar issue to 2831 others
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Timeline
GetHuman-archfil started working on this issue
Jul 17th, 2018 8:29am