Dear Sir*Mme.,**Good day! I am Mrs.Mary Joy P.Torres a teacher from the Philippines. I...

GetHuman-yojtorre's customer service issue with Agoda from June 2018

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The issue in GetHuman-yojtorre's own words
Dear Sir*Mme.,**Good day! I am Mrs.Mary Joy P.Torres a teacher from the Philippines. I booked for Sparta Team Hotel via Agoda.com for * days from June **-July *,**** with Booking ref. Number ********** under credit card name Marie Evette De la Pena for Greek for visa application purposes, unfortunately I was not able to continue with my application due to financial constraints. In this regard, may I request for a cancelation of my booking without deduction from my sister’s credit card balance, I am appealing for a non-crediting from her credit card balance because she needs the money since she recently delivered a baby and maternal care is her topmost priority.**Hoping for your prompt response. **Respectfully yours,**Mrs.Torres
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Agoda

Customer service issue
Reported by GetHuman-yojtorre
Jun 14th, 2018 - 9 mons ago
I have an issue with Agoda too
Fixed
Seen by 4 customers so far
Similar issue to 1704 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-yojtorre started working on this issue
Jun 14th, 2018 8:00am
GetHuman-yojtorre indicated the issue is not fixed yet.
Jun 14th, 2018 9:27am