I would like to book * ocean view rooms and * pool access room, it only lets me book fo...

GetHuman-jormond's customer service issue with Agoda from June 2018

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I would like to book * ocean view rooms and * pool access room, it only lets me book for Adults, I rang the resort Mahagiri Resort Nusa Lembongan they said it was ok to put * adult and * childfen in the same room agoda does not allow for me to do this.*The Mahagari also told me that your website does not include taxes that I have to pay this on top of what I pay on the website, is this correct anad if so how much extra do I have to pay.*The website does not allow me to book * ocean view rooms and Lagoon Villa Pool access on the one booking.*I would like to book today as soon as you reply to my questions.**Regards**Jane Ormond
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Agoda

Customer service issue
Reported by GetHuman-jormond
Jun 7th, 2018 - 2 mons ago
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Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-jormond started working on this issue
Jun 7th 12:31am
GetHuman-jormond confirmed the issue is fixed. Hooray!
Jun 8th 2:46am