Hi, i have issue on the my stay. My room was different from the photo. I have been send...

GetHuman-m_lee's customer service issue with Agoda from May 2018

Help with my Agoda issue
The issue in GetHuman-m_lee's own words
Hi, i have issue on the my stay. My room was different from the photo. I have been sending many emails and answered all the questions from the customer service. But they still asking me the same questions that I have been answered many times, and yet no answered were given. I am hopeless. "Agoda Booking ID ********* Check-in April **, ****" this is my email title been chatting with the customer service for the past few weeks. There is a serious issue on Agoda customer service.
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Agoda

Customer service issue
Reported by GetHuman-m_lee
May 18th, 2018 - 10 mons ago
I have an issue with Agoda too
Fixed
Seen by 4 customers so far
Similar issue to 168 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-m_lee started working on this issue
May 18th, 2018 1:53pm
GetHuman-m_lee indicated the issue is not fixed yet.
May 20th, 2018 7:47am
GetHuman-m_lee indicated the issue is not fixed yet.
May 20th, 2018 7:47am