Hello, I have purchased several items from the Real Real with Affirm. Currently have...

GetHuman1962122's customer service issue with Affirm.com from January 2019

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The issue in GetHuman1962122's own words
Hello, I have purchased several items from the Real Real with Affirm. Currently have * loans out, which are always paid earlier than the due date. I was very happy with Affirm and have record to many people. Today I tried again to purchase and Affirm wants me to confirm my identity ????? Interesting since you never need identity confirmation to accept my payments. Is this legitimate or am I getting a spam message ?? Thank you, Diane Murphy
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Affirm.com

Customer service issue
Reported by GetHuman1962122
Jan 14th, 2019 - 9 mons ago
I have an issue with Affirm.com too
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Seen by 5 customers so far
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Timeline
GetHuman1962122 started working on this issue
Jan 14th 4:15pm