What happens if I lose my phone or change my phone number?

Asked a year ago
If you lose your phone or change your phone number, it is essential to take immediate action to ensure the security of your Affirm account. Firstly, you should contact Affirm's customer support team, who will assist you in updating your phone number or deactivating your lost device. You can reach out to them through the app or website. Additionally, to safeguard your account from unauthorized access, it is crucial to reset your passwords for both your Affirm account and associated email address. By doing this, you can protect your personal and financial information from potential misuse. Always stay proactive and notify Affirm promptly to ensure a smooth transition and uninterrupted access to your account.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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