How do I recover my Affirm account?

In a nutshell: Affirm allows users to buy now and pay later, with credit limits based on eligibility. To recover a closed account, update mobile number information or reach out to Affirm for assistance

Introduction

Affirm helps users purchase goods and services through their buy now, pay later option. To use Affirm, create an account first and look for the Affirm payment option upon checkout. Your credit limit depends on your eligibility, and Affirm may perform a soft credit check to determine your limit. If you have already used Affirm, closed your account, and want to recover it, read this article for the step-by-step guide.

Tap New Number? Update Your Account

If you haven't closed your account but have a new number, use this step to update your number and start using Affirm.com again.

How do I recover my Affirm account? (Step 1)

Update Your Mobile Number

Enter your first and last name and social security number, and tap Continue. Follow the on-screen instructions to regain access to your Affirm account.

If you have already closed your Affirm.com account and want to restore it, follow the next steps below.

Note that it may not always be possible to reopen your account once it's closed. Your other option is to open another account, but loan approval isn't guaranteed. To proceed with reopening your account, please follow the next step.

How do I recover my Affirm account? (Step 2)

Call Affirm.com to Reopen Your Account

Call Affirm.com between 8 a.m. and 11 p.m. EST. They are available seven days a week. They have a chat feature, but this may only be available to those who have signed in to their accounts. The chat option may not be available if you haven't restored your account yet. The only option is to call them to recover your account.

You will be given a callback option if the wait time is long. Make sure you are available when a representative from Affirm calls back. Otherwise, you must call Affirm again.

How do I recover my Affirm account? (Step 3)

Conclusion

If you can no longer reopen your account, it's still possible to use Affirm by opening another account. To do this, go to the official website and tap Sign Up. You can create an account using your mobile number. Please wait for the verification code sent via SMS and follow the next instructions on how to set up your Affirm.com account. Do you still have questions? Please don't hesitate to get in touch with Customer Support today.

Why does GetHuman Write How-to Guides for Affirm Problems?

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