I signed up for Aetna Medicare coverage but received a call from someone stating I need...

GetHuman2470580's customer service issue with Aetna from March 2019

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GetHuman Phone call #1 (5 mons ago)
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The issue in GetHuman2470580's own words
I signed up for Aetna Medicare coverage but received a call from someone stating I needed to answer a few questions before I could be accepted. At that time I told them that I changed my mind and didn't want the insurance. I was told it would be cancelled but I just looked at my bank statement and I have been charged for this insurance. I would like this cancelled and my money put back in my account.*Patricia Gogel
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Aetna

Customer service issue
Reported by GetHuman2470580
Mar 13th, 2019 - 5 mons ago
I have an issue with Aetna too
Fixed
Seen by 8 customers so far
Similar issue to 703 others
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Items needed
Account holder name
Policy number
Date of birth
Billing address
Email address on the account
Timeline
GetHuman2470580 started working on this issue
Mar 13th 1:47pm
GetHuman2470580 confirmed the issue is fixed. Hooray!
Mar 13th 2:11pm