I have tried for three days now to make a change to my return flight*booking on Decembe...

GetHuman-litalane's Change flight issue with Aeroplan from December 2019

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The issue in GetHuman-litalane's own words
I have tried for three days now to make a change to my return flight*booking on December *th for an earlier time. I've called so many times, each time being told they are too busy with other customers and to call back later. I even tried reaching out to Air Canada which told me I must contact Aeroplan. As we're travelling business class I thought this process would be much easier. Air Canada has many customer service issues but Aeroplan to adopt the same poor strategies is very disappointing.

GetHuman-litalane did not yet indicate what Aeroplan should do to make this right.

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Aeroplan

Change flight issue
Reported by GetHuman-litalane
Dec 2nd, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 1021 others
0 customers following this
Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Frequent Flyer number (if applicable)

Timeline

GetHuman-litalane started working on this issue
Dec 2nd, 2019 5:07pm
GetHuman-litalane indicated the issue is not fixed yet.
Dec 2nd, 2019 9:47pm