Sorry, for not being able to communicate via call, since I'm traveling in Brazil and yo...

GetHuman-lucases's customer service issue with Aeroplan from June 2018

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Help with my Aeroplan issue
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Name on the ticket, Booking reference, Billing address, Email address on the account, and Frequent Flyer number (if applicable)
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The issue and preferred resolution, in GetHuman-lucases's own words:
Sorry, for not being able to communicate via call, since I'm traveling in Brazil and your call-center-robot tells me, that there are technical issues. *I've traveled this year already on four flights with Air Canada and wanted to redeem these Miles at an Aeroplan account. But everytime I try to make up an Account at your website it tells me, that I'm already a member. Anyways, if I try to log in it tells me that I, or my account cannot be identificated. *It would be a pleasure, if you could help me to solve this problem! **Lucas Wiebe
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Aeroplan

Customer service issue
Reported by GetHuman-lucases
Jun 4th, 2018 - 20d ago
I have an issue with Aeroplan too
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Seen by 2 customers so far
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GetHuman-lucases started working on this issue
Jun 4th 3:26pm