I ordered my product ******* at **:**am order AD*********. I called and emailed multipl...

GetHuman-nanagasj's customer service issue with Adidas from December 2018

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The issue in GetHuman-nanagasj's own words
I ordered my product ******* at **:**am order AD*********. I called and emailed multiple times over hours on the phone where I was told my order was in the warehouse that my product was reserved and not going to be cancelled. Every time they told me to be patient with no concrete answers and that it would be shipped. Tonight at **:**pm ******** I got a notification that it was auto cancelled due to lack of inventory. It was a limited release and these shoes were very ordered before many others and yet I did not get even one of the pairs I have ordered. They have offered little to no compensation and they do not offer these shoes in all black that comply with my work's requirements. I feel I should get my product or be compensated with a comparable product in an all black color scheme at a big discount for the time I wasted. I was offered a discount code but what guarantees do I have that this will not happen again and what I want is not available.

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Adidas

Customer service issue
Reported by GetHuman-nanagasj
Dec 24th, 2018 - 3 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 3336 others
0 customers following this

Timeline

GetHuman-nanagasj started working on this issue
Dec 24th, 2018 4:54am

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