I order a yeezy online and it arrived my house, I want to return it, but the problem is...

GetHuman-longhe's customer service issue with Adidas from September 2018

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The issue in GetHuman-longhe's own words
I order a yeezy online and it arrived my house, I want to return it, but the problem is I throw my original packaging( not the shoe box) I wonder that can I use other packages to put my yeezy in and delivery back to adidas?
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Customer service issue
Reported by GetHuman-longhe
Sep 27th, 2018 - 24d ago
I have an issue with Adidas too
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Seen by 1 customer so far
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GetHuman-longhe started working on this issue
Sep 27th 7:24pm