I downloaded acorn on the *th of april because my freind said this app was a good way t...

GetHuman2718058's customer service issue with Acorns from April 2019

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I downloaded acorn on the *th of april because my freind said this app was a good way to save money i put all my credit card information and messed up on my name tried to go back had put a w instead of an e at the end when i got to the part were it ask me how much i would like to invest in in acorn i thought it was talking about how much change you guys would take out and save for me a month so i selected ***$ then when i was done i got an email talking about u need to verify my bank informantion and u needed a picture id so i just deleted the app from my phone i had ** dollars and some change in my bank account all day the next day of the *th today this morning i get a txt from my bank im negative **$ and i look at my purchase history and acorn took *** out my bank acount without my authirization i would like you guys to put my money back that you took from me i only had ** in my bank and now im in debt from this app please give my money back i did not make any purchases and this app is free thank you i emailed support and i commented in the play store

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Acorns

Customer service issue
Reported by GetHuman2718058
Apr 10th, 2019 - 2 years ago
Fixed
Seen by 11 customers so far
Similar issue to 912 others
0 customers following this
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Timeline

GetHuman2718058 started working on this issue
Apr 10th, 2019 7:08pm
GetHuman2718058 confirmed the issue is fixed. Hooray!
Apr 20th, 2019 10:11am