Hi my name is Chase Corter an I recently downloaded the acorns app and set up my bank a...

GetHuman-chasecor's customer service issue with Acorns from June 2018

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The issue in GetHuman-chasecor's own words
Hi my name is Chase Corter an I recently downloaded the acorns app and set up my bank account to pull $*** out monthly. But this month I linked the account and didn’t want the money pulled out until next month. I checked my bank account and I’m now* -$***.**. I don’t get payed until another two weeks so I need you guys to return that withdraw NOW. I called Chase Bank and they said for me to contact you guys and have you guys cancel the payment because it’s still pending. If it’s not returned I will be in contact with my lawyer!!! **My phone number is*************The Email associated with the ACORNS account is :C*****@***.com *I currently don’t have my password memorized for the email but I can log into the ACORNS ACCOUNT. My money needs to be RETURNED TODAY OR IM CONTACTING MY LAWYER!!!
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Acorns

Customer service issue
Reported by GetHuman-chasecor
Jun 15th, 2018 - 9 mons ago
I have an issue with Acorns too
Fixed
Seen by 9 customers so far
Similar issue to 60 others
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GetHuman-chasecor started working on this issue
Jun 15th, 2018 3:26pm
GetHuman-chasecor indicated the issue is not fixed yet.
Jun 15th, 2018 4:37pm