Still haven't received my money

GetHuman855380's customer service issue with AccountNow from July 2018

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The issue in GetHuman855380's own words
Hello hello my AccountNow was apparently reported stolen by someone however that was not me. Later they also said that my identity has been stolen again this is not true. I have never reported that my card was stolen nor have I had identity. I just been the case I would have received a new card and then alerted that my identity was. I just been the case I would have received a new card and then alerted that my identity was compromised. There's a direct deposit of $*,***.** on my account now card from Social Security. I have a card that was also issued that could be transferred to however they're not allowing me to do this for some reason. I have called and called and called and called and can get no help. Please transfer the funds to the active account and I can set the direct deposit up on that account. Dad said that that's what they were going to do the last time we spoke however the money has still not been transferred over there and that was over ** hours ago. M
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AccountNow

Customer service issue
Reported by GetHuman855380
Jul 6th, 2018 - a yr ago
I have an issue with AccountNow too
Fixed
Seen by 16 customers so far
Similar issue to 320 others
0 customers following this
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Items needed
Social Security
Card Number
Name on Account
Date of Birth
Home Address
Phone number on the back of the card
Email on Account
Timeline
GetHuman855380 started working on this issue
Jul 6th, 2018 5:22pm
GetHuman855380 indicated the issue is not fixed yet.
Jul 7th, 2018 8:59pm
GetHuman855380 confirmed the issue is fixed. Hooray!
Jul 7th, 2018 9:05pm
GetHuman855380 indicated the issue is not fixed yet.
Jul 7th, 2018 9:05pm
GetHuman855380 indicated the issue is not fixed yet.
Jul 7th, 2018 9:06pm
GetHuman855380 indicated the issue is not fixed yet.
Jul 7th, 2018 9:07pm
GetHuman855380 indicated the issue is not fixed yet.
Jul 7th, 2018 9:08pm
GetHuman855380 indicated the issue is not fixed yet.
Jul 9th, 2018 12:22pm
GetHuman855380 indicated the issue is not fixed yet.
Jul 9th, 2018 12:22pm
GetHuman855380 indicated the issue is not fixed yet.
Jul 9th, 2018 12:24pm