Because I am a ** year att customer I was offered a loyalty plan and value plannlimited...

GetHuman5877771's Dispute a Charge issue with AT&T from March 2021

Help with my AT&T issue
First: share to improve GetHuman5877771's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5877771 may need:
Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman5877771's own words
Because I am a ** year att customer I was offered a loyalty plan and value plannlimited everything plan plus * Galaxy ** s G * phones for ***.** to be paid in full by card have a email confirming that had to hang up to get account a manager was supposed to call me right back to confirm never got the call have been on the phone for * days over * hrs all lies and runaround from att *I wont the upgrade I was offered or going to version asap

GetHuman5877771 did not yet indicate what AT&T should do to make this right.

How GetHuman5877771 fixed the problem

We are waiting for GetHuman5877771 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get AT&T's attention and get better help faster. Tap below to get started.
Having AT&T issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

AT&T

Dispute a Charge issue
Reported by GetHuman5877771
Mar 23rd, 2021 - 2 months ago
Not resolved
Seen by 12 customers so far
Similar issue to 4658 others
0 customers following this

Timeline

GetHuman5877771 started working on this issue
Mar 23rd 1:50pm