I have two att accounts: one for wifi * home phone, and another for our cell phones. Wh...

GetHuman3741266's customer service issue with AT&T from October 2019

Help with my AT&T issue
The issue in GetHuman3741266's own words
I have two att accounts: one for wifi * home phone, and another for our cell phones. When I log in online, I can not see the cell phones. I need to merge the two accounts. When I try to link them online, it does not work.
GetHuman3741266 did not yet indicate what AT&T should do to make this right.
I have an issue with AT&T too
How GetHuman3741266 fixed the problem
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AT&T

Customer service issue
Reported by GetHuman3741266
Oct 10th, 2019 - a mo ago
I have an issue with AT&T too
Fixed
Seen by 6 customers so far
Similar issue to 13093 others
0 customers following this
Items needed
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Account PIN
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Name
IMEI number
Timeline
GetHuman3741266 started working on this issue
Oct 10th 7:59pm
GetHuman3741266 confirmed the issue is fixed. Hooray!
Oct 10th 8:41pm
GetHuman3741266 indicated the issue is not fixed yet.
Oct 10th 8:41pm
GetHuman3741266 confirmed the issue is fixed. Hooray!
Oct 11th 8:24pm