I was not informed by retailer about what would happen when I change my billing date. C...

GetHuman2627056's Billing Issue with AT&T from March 2019

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The issue in GetHuman2627056's own words
Trying to get att to work with me. No help so far. ... I was not informed by retailer about what would happen when I change my billing date. Cant catch up my bill. Now my service has been suspended.
Every person I talk to tells me they are sorry but I'm without a phone because of the extra bill.
Turn my service back on add ** dollars each month until I can pay it off.
Paid every payment arrangement on time.
Just called you people.
I have an issue with AT&T too
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AT&T

phone
Billing Issue
Reported by GetHuman2627056
Mar 29th, 2019 - 6 mons ago
I have an issue with AT&T too
Fixed
Seen by 7 customers so far
Similar issue to 465 others
0 customers following this
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Items needed
Phone number
Account number
Account PIN
Account email
Service address
Name
IMEI number
Timeline
GetHuman2627056 started working on this issue
Mar 29th 5:25am
GetHuman2627056 indicated the issue is not fixed yet.
Mar 30th 5:46am
GetHuman2627056 indicated the issue is not fixed yet.
Mar 30th 5:53am
GetHuman2627056 indicated the issue is not fixed yet.
Mar 30th 5:55am
GetHuman2627056 indicated the issue is not fixed yet.
Mar 30th 5:56am