I cancelled my service and account (or I attempted to) multiple times since January. My...

GetHuman-vbanenki's customer service issue with AT&T from March 2019

3 views
 | 
6618 similar
 | 
0 following
Help with my AT&T issue
Next: our robot will wait on hold for GetHuman-vbanenki to get a AT&T rep on the line!
Always use the GetHuman Phone tocall AT&T. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-vbanenki may need:
Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
Top Tip from another customer
To cancel your AT&T account you will need to call into support. But before, you should find another provider and check to see if your number is portable, meaning you can bring the phone number to another company.
The issue in GetHuman-vbanenki's own words
I cancelled my service and account (or I attempted to) multiple times since January. My account is *********. I received multiple cancellation confirmations, the most recent one on March *th and despite that I keep receiving bills. I have moved out of my past apartment where the account was at the end of January and have returned the equipment. Please, contact me as I find it useless to call the customer service number anymore.
GetHuman-vbanenki did not yet indicate what AT&T should do to make this right.
I have an issue with AT&T too
How GetHuman-vbanenki fixed the problem
We are waiting for GetHuman-vbanenki to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get AT&T's attention and get better help faster. Tap below to get started.
Having AT&T issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-vbanenki fixes it.
This email address isn't valid

AT&T

Customer service issue
Reported by GetHuman-vbanenki
Mar 11th, 2019 - 5 mons ago
I have an issue with AT&T too
Not resolved
Seen by 3 customers so far
Similar issue to 6618 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-vbanenki started working on this issue
Mar 11th 11:24pm
GetHuman-vbanenki shared this issue with followers on Twitter
Mar 11th 11:25pm