I have been unable to resolve an issue with Direct TV by phone or in an ATT store (wher...

GetHuman-scmaclea's customer service issue with AT&T from February 2019

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The issue in GetHuman-scmaclea's own words
I have been unable to resolve an issue with Direct TV by phone or in an ATT store (where the staff was unable to resolve it by phone as well because the person on the other end didn't understand the problem and just went away.) I want an address....snail or email....where I can contact Direct TV directly. I cannot find one anywhere. Whenever in the past I have talked to service reps, **% of the time I get someone who doesn't understand the problem. This has been the case ever since ATT took over Direct TV. For many years prior to that I had no problems with Direct TV in this way.
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AT&T

Customer service issue
Reported by GetHuman-scmaclea
Feb 15th, 2019 - 8 mons ago
I have an issue with AT&T too
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Seen by 3 customers so far
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GetHuman-scmaclea started working on this issue
Feb 15th 1:31am