I came home on the December **, **** and my cable was out so I called for technical hel...

GetHuman-ljhdixon's customer service issue with AT&T from December 2018

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The issue in GetHuman-ljhdixon's own words
I came home on the December **, **** and my cable was out so I called for technical help and it could not be resolved over the phone. Then I set up a appointment for so want to come out and check because I had a code *** on the screen and the green light on the box was out. I've called and called everyday complaining and was told someone would come out and no one never came. Until this day a technician has been coming and he's still not here on day seven. We complain about the competition but ATT doesn't seen to be any better. Tonight the man tells me he can't come until Saturday and it's Thursday now. I am so disappointed in ATT service after I always speak highly of them whether it's the phone, cable or whatever. My next complaint about the technical services will be on every media resource available. Seven days of lies. I know it gets busy and I'm not the only customer but this is to long not to mention I had **-** people in my house with no cable. I want a technician here at my house tomorrow between *am- **am so I can make it to my family members furneral.

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AT&T

Customer service issue
Reported by GetHuman-ljhdixon
Dec 28th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 4966 others
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GetHuman-ljhdixon started working on this issue
Dec 28th, 2018 1:17am