I paid my last months bill of $**.** your company emailed me a confirmation code and re...

GetHuman-warnerwh's customer service issue with AT&T from December 2018

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The issue in GetHuman-warnerwh's own words
I paid my last months bill of $**.** your company emailed me a confirmation code and receipt showing that i paid it. The money was even taken out the account. I have been trying for the past * weeks to get in touch with a customer service representative within that department. I have pictures of the emailed confirmation and a picture of my bank statement. When i went in to check this months bill it’s showing me that i owe $** and change and that your company only received $**.** which my bank statements says otherwise. I am not paying the reminding balance because i know that i paid the thing to your company and also that your company took the $**.** out of my account.
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AT&T

Customer service issue
Reported by GetHuman-warnerwh
Dec 3rd, 2018 - 2 mons ago
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GetHuman-warnerwh started working on this issue
Dec 3rd, 2018 6:33pm